Terms & Conditions

Terms & Conditions for rsoles.com

The rsoles.com website is owned and run by 

Judy Rothchild

Registered in the UK - Company Number 11837849

Returns & Refunds

• If you need to return something we will exchange or refund products returned in their original condition within three weeks of purchase.
• If you wish to cancel an order please contact us via email to the address sales@rsoles.com. Orders can be cancelled up to 15 minutes after a purchase has been made. Orders are picked and processed between 09:00 and 17:00 Monday to Friday UK time.

Returns should be sent to our warehouse at:

R.Soles
96 Carisbrooke Road
Newport
Isle Of Wight
PO30 1DB

Delivery

Delivery costs start at £10, with worldwide delivery available.

Privacy Policy

Any personal data you give us during the purchase process will be securely stored, and not passed or sold to any third party.

We store and use any personal data collected in full compliance with UK law.

We may use your email or mailing address to send you relevant promotional from time to time, any electronic or printed material will have details on how to opt-out of future communications.

Electronic Payment

We use Shopify Payments as our payment processing gateway, and accept Visa, Mastercard and American Express as well as Paypal.

All transactions are screened for fraud, and any suspicious transactions will be investigated before products are shipped, which may result in a delay with shipping should this be the case.

If your card issuer supports any of the industry standard enhanced security checks such as 3D secure, then you may be required to complete these as part of your transaction.